Privacy Policy

Thrive Made Simple - Privacy Policy

Your Privacy, Simplified

At Thrive Made Simple, we believe in keeping things clean, safe, and transparent — that includes how we handle your data. We collect only what’s needed to serve you better, and we protect it with the same care we’d expect for our own personal details.

We are committed to handling your personal information fairly and transparently, in line with Australian privacy best practices.

Below, we’ll break down exactly what we collect, why we collect it, and how you can stay in control.

Who we are

We’re Thrive Made Simple (66200278118) running at www.thrivemadesimple.com.au. If you have any questions, just reach out — our details are at the end of this policy.

What We Collect

We collect just enough to make your experience smoother:

✓ Your name – so we can talk to you like a human
✓ Your email address – to keep you in the loop with orders and updates
✓ Order details – things like your shipping address, products ordered, phone number and payment info (securely processed via our payment partners — we never see your full credit card details)
✓ Website usage data – through cookies or similar tech, we track what pages you visit and how you interact, so we can make the site clearer and easier to use

✓ Health info you choose to share (like when you tell us what you’re looking to improve)

✓ Website activity data (like IP address, browser info, device type, cookies, and analytics data)

✓ Mobile Numbers & SMS - If you provide your mobile number, we may use it to send transactional messages (such as order or delivery updates) and marketing messages (such as reminders, offers, or product updates) only if you’ve opted in. You can opt out at any time by replying STOP to any message. Message and data rates may apply depending on your mobile provider.

We might also gather data through third-party services you interact with, like social media (Facebook, Instagram, TikTok, YouTube) or our email list (Klaviyo), to help us stay connected.

If you sign up to our newsletter or follow us on social, those platforms will also have their own privacy rules — you can check their policies directly.

Why We Collect It

🪴 To process and deliver your orders
🪴 To provide customer support
🪴 To keep you updated about things you’ve asked for (like new products or helpful resources)
🪴 To improve our website, products, and community
🪴 To meet any legal requirements and comply with Australian laws

We do not sell your data. Ever. Period.

Who We Share It With

We keep things simple. We only share your personal info if it’s necessary, and only with partners who help us run the business:

✓ Shopify — our website host and order processor.
For more details on how our website platform (Shopify) handles your personal data, you can read their privacy policy here: https://www.shopify.com/legal/privacy.
✓ Klaviyo — for newsletters you opt in to
✓ Social media platforms — if you choose to interact with us there
✓ Delivery companies
✓ Marketing tools (like Meta/Facebook) — to help us show you relevant ads (you can always opt out). We may also use third-party services (such as TikTok and Meta) to collect purchase or event data directly on our website, to help us measure, optimise, and serve relevant advertising.
 ✓ Legal or government authorities if required by law

✓ SMS Service Providers - We may share your mobile number with trusted SMS service providers only to deliver transactional or marketing messages you’ve opted in to. Your SMS consent information is not shared with any third parties for their own marketing purposes.

🌍 Overseas storage
✓ Some of our service providers (like Shopify) may store or process your data overseas, including in the United States, Canada, or the EU. We take reasonable steps to make sure any overseas providers keep your data secure and handle it in line with Australian privacy laws.

✓ SMS & Abandoned Cart Tracking - Thrive Made Simple’s website uses cookies, pixels, and similar technologies to help keep track of items you place in your shopping cart, including when a cart has been abandoned. This information may be used to determine when to send a cart reminder via email or SMS, where you have opted in to receive these messages.

Your Rights

You’re in control. Under Australian privacy law, you have the right to:

✓ Ask what data we hold about you
✓ Request corrections to any of it
✓ Ask us to delete it (as long as we’re legally allowed to)
✓ Opt out of marketing communications at any time

If you ever want to exercise these rights, just email hello@thrivemadesimple.com.au and we’ll sort it out, no fuss.

Cookies & Tracking

Like most websites, we use cookies to make your visit smoother — things like remembering what’s in your cart or which pages you looked at. You can turn these off in your browser, but the site might not work as well.

We may also use cookies or similar tools to understand which products people love, and to make our website better.

Keeping It Safe

We store your details securely using trusted providers like Shopify and other reputable cloud services. We work hard to protect your information from misuse, loss, or unauthorised access. If we no longer need your details, we’ll delete or de-identify them as required under Australian law.

Our partners only get the info they truly need — and no more.

Changes to This Policy

If we ever make big changes to this policy, we’ll let you know right here and by email (if you’re subscribed).

Questions?

We believe privacy shouldn’t be complicated. If you have questions, thoughts, or concerns, reach out anytime:

📧 hello@thrivemadesimple.com.au
🏠 PO Box 1102, Kensington, VIC, 3031