Shipping Policy

Thrive Made Simple – Shipping Policy

Shipping, Simplified

Where We Ship

We ship Australia wide and to selected international destinations. All orders are shipped from Australia.

Shipping Timeframes

Orders are processed within 1-2 business days. After dispatch, delivery usually takes:

Australia
✓ Standard Shipping: 2–8 business days
✓ Express Shipping: 1–4 business days

International
✓ Standard Shipping: 7-10 business days
✓ Express Shipping: 4-7 business days
Customs processing times vary by country and are outside our control.

(Shipping times are estimates and may vary depending on your location, peak periods, or unexpected courier delays.)

Shipping Costs

Shipping costs are calculated at checkout and will be shown before you complete your order. We occasionally offer free shipping promotions, which will be clearly advertised on our website.

Carriers

We partner with reputable carriers including Australia Post and other major couriers to deliver your order safely.

Tracking

Once your order has shipped, you will receive a tracking link via email. You can use this to follow your delivery status in real time.

Lost or Delayed Deliveries

We do our best to get your order to you on time, but sometimes delays can happen that are outside of our control. If you believe your order is lost or significantly delayed, please contact us at hello@thrivemadesimple.com.au and we will help resolve it.

We are not liable for delays caused by third-party couriers or customs once your order has left our facility.

Damaged Items

If your order arrives damaged, please email us with photos of the damage within 7 days of delivery. We will assess and arrange a replacement or refund in line with our returns policy.

Questions?

No worries — just reach out anytime at hello@thrivemadesimple.com.au.